Last updated - Sep 30, 2024
We are Textbookly (together with our affiliates, "Textbookly", "we", "our" or "us") and we respect your privacy. We are committed to securely handling any information we obtain from you or about you. This Privacy Policy outlines our practices regarding the Personal Information we collect from or about you when you use our website, applications, and services (collectively, "Services").
We collect personal information related to you ("Personal Information") as follows:
Personal Information You Provide: We collect Personal Information when you create an account to use our Services or communicate with us:
- Account Information: When you create an account, we collect information associated with your account, including your name, contact information, account credentials, payment card information, and transaction history (collectively, "Account Information").
- User Content: When you use our Services, we collect Personal Information included in the input, file uploads, or feedback you provide to our Services ("Content").
- Communication Information: If you communicate with us, we collect your name, contact information, and the content of any messages you send ("Communication Information").
- Social Media Information: We maintain pages on social media platforms like Instagram, Facebook, Medium, Twitter, YouTube, and LinkedIn. When you interact with our social media pages, we collect Personal Information that you choose to provide, such as your contact details (collectively, "Social Information"). Additionally, the companies hosting our social media pages may provide us with aggregate information and analytics about our social media activity.
Personal Information We Receive Automatically From Your Use of the Services: When you visit, use, or interact with the Services, we receive the following information about your visit, use, or interactions ("Technical Information"):
- Log Data: Information that your browser automatically sends when you use our Services, including your Internet Protocol address, browser type and settings, the date and time of your request, and how you interact with our website.
- Usage Data: We may automatically collect information about your use of the Services, such as the types of content you view or engage with, the features you use, actions you take, time zone, country, access dates and times, user agent and version, type of device, and your computer connection.
- Device Information: Includes the name of the device, operating system, device identifiers, and browser you are using. The information collected may depend on the type of device and its settings.
- Analytics: We may use various online analytics tools that utilize cookies to help us analyze how users engage with our services and enhance your experience.
We may use Personal Information for the following purposes:
- To provide, administer, maintain, and analyze the Services.
- To improve our services and conduct research.
- To communicate with you.
- To develop new programs and services.
- To prevent fraud, criminal activity, or misuse of our services, and to protect the security of our IT systems.
- To carry out business transfers.
- To comply with legal obligations and protect our rights, privacy, safety, or property, as well as that of our affiliates, you, or others.
Aggregated or De-Identified Information: We may aggregate or de-identify Personal Information so that it can no longer identify you. We may use such information to analyze the effectiveness of our Services, improve and add features, conduct research, and share general user statistics with third parties. We will maintain de-identified information in an anonymous form and will not attempt to reidentify it unless required by law.
In certain circumstances, we may provide your Personal Information to third parties without further notice to you, unless required by law:
- Vendors and Service Providers: We may share Personal Information with vendors and service providers to assist with business operations, including hosting services, cloud services, email communication software, and web analytics.
- Business Transfers: If we are involved in strategic transactions, reorganizations, or transitions of service, your Personal Information may be disclosed during the diligence process and transferred to successors as part of that transaction
- Legal Requirements: We may share your Personal Information with government authorities or other third parties if required by law, to protect our rights, or to prevent fraud or illegal activity.
- Affiliates: We may disclose Personal Information to our affiliates, who may use it in a manner consistent with this Privacy Policy.
Depending on your location, individuals in the EEA, the UK, and globally may have certain statutory rights regarding their Personal Information. You may have the right to:
- Access your Personal Information and information about its processing.
- Delete your Personal Information from our records.
- Rectify or update your Personal Information.
- Transfer your Personal Information to a third party (right to data portability).
- Restrict how we process your Personal Information.
- Withdraw your consent for processing based on consent.
- Object to how we process your Personal Information.
- Lodge a complaint with your local data protection authority.
You can exercise some of these rights through your Textbookly account. If you cannot do so, please send your request to support@9jian.tech.
A Note About Accuracy: Our responses are generated by predicting the most likely words based on user requests. Therefore, you should not rely solely on the factual accuracy of our outputs. If you notice any inaccuracies about yourself, please submit a correction request to support@9jian.tech.
Our Service is not directed to children under the age of 13. Textbookly does not knowingly collect Personal Information from children under 13. If you believe a child under 13 has provided Personal Information, please email us at support@9jian.tech. We will investigate and, if appropriate, delete the information. If you are 13 or older but under 18, you must have consent from a parent or guardian to use our Services.
The Service may contain links to third-party websites not operated by Textbookly. The information you share with these sites will be governed by their specific privacy policies, not this Privacy Policy. We do not endorse or review these sites. Please contact them directly for their private practices.
We implement reasonable technical, administrative, and organizational measures to protect Personal Information from loss, misuse, and unauthorized access. However, no Internet transmission is fully secure. Therefore, you should be cautious about what information you send us.
We will retain your Personal Information only as long as necessary to provide our Service or for legitimate business purposes, such as resolving disputes or complying with legal obligations. Retention duration will depend on several factors, including the nature and sensitivity of information.
We may update this Privacy Policy periodically. When we do, we will post the updated version on this page unless another type of notice is required by law.
Please contact support if you have any questions or concerns not addressed in this Privacy Policy.